![]() It seems that since the June 14/21 (I believe it was then) Register 360 (BLK) update, we are not able to view the mirror ball locations in Recap any more. See image below of a RCP file created in January 2021.Before Scan.jpg Initially, when opening the RCP file in recap we could see the mirror balls (scan locations) and click on the location to view the Panoramic images and scan information. Our work flow is to register the scans in Register 360 (BLK) then export as an RCP file, that we would open up in Recap Pro and Revit. ![]() We have been using the BLK 360 along with Register 360 (BLK) edition for 9 months now. Has anyone else been experiencing the same problem? Does anyone have any suggestions on how to fix? I have been querying the internet to see if there is a solution, however, I cannot seem to find one. Viewing scan locations and registration of scans work effectively while in Register 360 (BLK), so I am thinking the problem is related to the exporting of the RCP file. Since the June update, all of these files have been removed, and only the. ![]() Perhaps there was a change in some Register 360 (BLK) settings, but I cannot find a way to turn the scan location back on in Recap, or while I export in Register 360 (BLK).įurther, if I look at the various support folders where the cloud data is saved, I can see in the January Scans. After Scan.jpg I have checked various settings in Recap, and in Register 360 (BLK), (such as visibility of mirror balls, which is on) but cannot find how to resolve this problem.
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